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Cookie Policy
Table of Contents
1 What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies enable websites to:
- Remember your preferences and settings
- Improve website functionality and user experience
- Understand how visitors interact with the site
- Provide personalised content and features
Your Control: You can control and manage cookies through your browser settings and our cookie consent banner. Cookies cannot harm your device and do not contain viruses or malware.
2 How We Use Cookies
Level Up uses cookies to:
- Ensure Essential Functionality: Enable core website features like navigation and access to secure areas
- Remember Your Preferences: Save your language selection, font size and other accessibility settings
- Analyse Usage: Understand how visitors use our website to improve content and functionality
- Track Game Progress: Save your progress in the Level Up educational game
- Improve Services: Identify technical issues and optimise performance
We are committed to transparency and only use cookies that are necessary to provide our services or that you have explicitly consented to.
3 Types of Cookies We Use
Level Up uses three main categories of cookies:
Essential
Required for website functionality. Cannot be disabled.
Analytics
Help us understand site usage. Require your consent.
Preferences
Remember your settings. Improve user experience.
Cookie Duration Types
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
4 Essential Cookies
Essential cookies are necessary for the website to function properly. These cookies enable basic functionality and security features. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| levelup_session | Maintains your session state and enables secure navigation | Session | Essential |
| cookie_consent | Stores your cookie consent preferences | 12 months | Essential |
| csrf_token | Security token to prevent cross-site request forgery attacks | Session | Essential |
| levelup_auth | Authenticates registered users for game access | 7 days | Essential |
Why Essential Cookies Cannot Be Disabled: These cookies are strictly necessary for the website to function. Without them, you would not be able to navigate the site, access secure areas or use basic features like the educational game.
5 Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our content, design and educational resources.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes unique users and tracks user behaviour (anonymised) | 2 years | Google Analytics |
| _gid | Distinguishes unique users over a 24-hour period | 24 hours | Google Analytics |
| _gat | Rate-limits requests to limit data collection | 1 minute | Google Analytics |
| levelup_analytics | Tracks interaction with educational modules and the game | 6 months | Level Up (first-party) |
What We Learn from Analytics
- Popular Content: Which educational modules are accessed most
- User Journeys: How visitors navigate through the site
- Technical Performance: Page load times and technical issues
- Game Interaction: How users interact with the educational game (anonymised)
- Effectiveness: Whether our resources meet learning objectives
Your Privacy: All analytics data is anonymised and aggregated. We use IP anonymisation in Google Analytics, meaning your full IP address is never stored. Analytics cookies require your explicit consent.
6 Preference Cookies
Preference cookies remember your choices and settings to provide a personalised experience tailored to your needs.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| levelup_language | Remembers your preferred language (ES, EN, BG, CZ) | 12 months | Preferences |
| levelup_font_size | Stores your font size preference for accessibility | 12 months | Preferences |
| levelup_game_progress | Saves your game progress, scores and achievements | 6 months | Preferences |
| levelup_theme | Remembers display preferences (if applicable) | 12 months | Preferences |
Note: Preference cookies enhance your experience but are not essential. If you disable them, you may need to reset your preferences each time you visit the site.
7 Third-Party Cookies
We use limited third-party services that may set cookies on your device:
Google Analytics
We use Google Analytics with IP anonymisation to understand website usage. Google Analytics cookies are subject to Google's privacy policy.
- Provider: Google LLC
- Purpose: Website analytics and performance monitoring
- Privacy Policy: https://policies.google.com/privacy
- Opt-Out: Google Analytics browser opt-out add-on
No Advertising or Tracking: Level Up does not use cookies for advertising, remarketing or cross-site tracking. We do not share cookie data with advertisers or marketing companies.
8 Managing Your Cookie Preferences
You have full control over cookies on the Level Up website. You can manage your preferences through:
Cookie Consent Banner
When you first visit Level Up, you will see a cookie banner with three options:
- ✓ Accept All: Enable all cookies for the complete experience
- ✓ Reject Non-Essential: Only essential cookies will be used
- ✓ Customise: Choose which cookie categories to enable
You can change your preferences at any time by clicking the "Cookie Settings" link in the website footer.
Cookie Settings Panel
Our cookie customisation panel allows you to:
- View detailed information about each cookie category
- Toggle analytics and preference cookies on/off
- See which essential cookies cannot be disabled
- Save your preferences for future visits
9 Browser-Specific Instructions
You can also manage cookies directly through your web browser settings. Most browsers allow you to:
- Block all cookies
- Block only third-party cookies
- Delete existing cookies
- Set cookies to expire when you close your browser
Browser Instructions
Mobile Browsers: Cookie management on mobile devices is generally found in your browser settings under Privacy or Site Settings.
10 Impact of Disabling Cookies
If you choose to disable cookies, please be aware of the following impacts:
Disabling Essential Cookies
Not possible through our cookie banner (requires browser settings). Would result in:
- Inability to use core website features
- Constant cookie consent requests
- Cannot play the educational game
- Security vulnerabilities
Disabling Analytics Cookies
No impact on website functionality. However:
- We cannot improve content based on usage patterns
- More difficult to identify and fix technical issues
- We cannot measure educational effectiveness
Disabling Preference Cookies
The website still works, but:
- Language preference not saved between visits
- Font size resets to defaults each session
- Game progress not saved (must restart each time)
- Less personalised experience
Recommendation: For the best experience, we recommend accepting all cookies. However, we respect your choice to limit cookie use while still accessing our educational resources.
11 Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technologies or legal requirements. When we make significant changes:
- We will update the "Last updated" date at the top of this page
- We will notify you through the cookie banner on your next visit
- We will request renewed consent if required by law
We encourage you to review this Cookie Policy regularly to stay informed about how we use cookies.
12 Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Cookie & Privacy Inquiries
Fundación Maldita.es
Contact: [email protected]
For more information about data protection, please see our Privacy Policy.
Transparency Matters: Level Up is committed to being transparent about our cookie use and respecting your privacy choices. We only use cookies that enhance your learning experience or help us improve our educational resources. You are always in control of your data.